Frequently Asked Questions

About Our Products

How many customization options do you have?

If you take into account all of the standard customizations we offer, there are hundreds of color combinations available to you. If you include all of our custom color capabilities, there are many thousands of possibilities. We can also apply skins to the interior or exterior for a completely branded experience.

Is TalkBox sound-proof?

When used correctly, TalkBox Booths are specifically designed to block 95% of all sound inside the Booth. While murmurs may still be heard, someone outside the box will not be able to make out a conversation taking place inside the booth. In our experience, consumers should be skeptical of any solution that claims to be 100% soundproof.

What does it sound like in the booth?

We have engineered the acoustics of the booth to be perfect for a phone conversation or conference call. External sounds are minimized and the acoustic panels inside absorb sound which minimize any echo from your voice. The result is an experience that helps people focus and boosts overall productivity.

How big are your units?

Check out our Privacy Solutions page for full specs on all our products. 

What is the difference between the Single and the Single Premium?

Check out our Privacy Solutions page for a detailed comparison of all our products.

Do you have a TalkBox that fits two people?

We do! The TalkBox Double is currently in the pre-order stage. Contact us here for more details on this product, pricing, and delivery dates.

Will I get claustrophobic in the TalkBox?

We have found that most users feel very comfortable in the TalkBox thanks to our floor to ceiling window on the sliding door and the skylight.

Will my TalkBox be covered by a warranty?

Yes! Our products come with a 1-year limited warranty on parts. If any part of your booth doesn’t function as expected, we’ll send you a replacement and work with an installation team, if necessary, to fix it.

We currently hold a 100% customer satisfaction rating, so you know you can count on us.

Logistics

What delivery options do you offer?

White Glove: The delivery team will unload and take apart the crate(s), transport each component to your dedicated assembly location, and remove all waste. We coordinate white glove delivery and installation for you and include this in our quotes so you know your full cost upfront.‍

Dock-to-Dock* Delivery: The delivery team will unload the crate(s) from the truck onto your loading dock, and let you take it from there. You’ll be able to transport the components to your dedicated assembly location, as well as remove waste, at your leisure. *Dock-to-Dock available only for those with a loading dock in their building.

What kind of lead time should I expect?

Lead time depends on degree of customization and production demands. The typical turnaround time is 6-8 weeks. For a more precise estimate based on your order, contact us

I’ve placed my order. Now what? 

Congratulations, you’ve ordered a TalkBox! Next, one of our delivery and assembly coordinators will contact you to arrange a delivery date. We’ll send you a questionnaire to capture everything we need to ensure a smooth delivery process.

Since teleportation hasn’t been perfected yet, TalkBox Booths are shipped flat-packed via freight carrier. Want to trace your box’s journey? We provide tracking info upon request.

How should I prepare to receive my TalkBox?

Prior to your scheduled delivery, please prep the space for the arrival of the parts. Don’t worry -- it’s easy! All you have to do is clear obstructions (furniture, cords, etc.) and designate a wall or temporary storage space big enough to fit the six phone booth walls (largest piece 47” x 84”) and 15 smaller parts.

When we schedule your delivery, we always allow at least 24 hours between delivery and assembly. This will give the delivery crew enough time for traffic delays or other unforeseeable issues.

The ideal assembly space is 10’ x 10’ or larger, which will make it easy for assemblers to safely maneuver the parts and assemble your booth.

On delivery day, we appreciate a degree of flexibility and responsiveness. When your order arrives at the nearest carrier facility, the carrier will reach out to you directly to schedule a convenient delivery window. Please make sure to be responsive to this call. If delayed delivery results in having to reschedule assembly, additional charges will apply.

Do I have to assemble my booth myself?

For peak performance, we highly recommend allowing our team of expert assemblers, often accompanied by a TalkBox supervisor, to handle assembly for you.

How long does assembly take?

Assembly typically requires up to two hours per booth, assuming the space and the parts are ready. During assembly, your space may experience drill noises and some light hammering.

If you’d rather schedule assembly outside normal business hours or on weekends, we can do that! Additional fees may apply.

Other

Where is the TalkBox headquarters located?

In beautiful, sunny, mountainous Boulder, Colorado!
We can see the Flatirons from our office. It’s kind of awesome.

Yes! It’s in the works!

Where are the light and fan controls?

The controls are now integrated in the top of the desk. Specifically, you'll see the light on/off switch and the dimmer switches. You'll also find the fan wheel that varies the speed of the fan.

Are TalkBox booths waterproof, and can they be outside?

It doesn’t rain much inside our office so we didn’t waterproof our products. 

We totally get the appeal of having a TalkBox outside and the desire to use it like the pay phone booths of yore. However, we don’t recommend putting booths outdoors.

Inquire here

Have another question?

We love to hear what is on your mind regarding the TalkBox.

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